Frequently Asked Questions (FAQs)
Welcome to My Indian Vogue – Your trusted destination in Bangalore, India for authentic and exclusive ethnic sarees. We’ve answered some of the most common questions to help you shop with confidence.
About My Indian Vogue
1. What types of sarees do you sell? ▼
We offer a curated range of premium ethnic sarees, including:
- Kanchipuram Silk Sarees
- Tussar Silk Sarees
- Ikkat Sarees
- Pochampalli Sarees
- Modal Silk Sarees
- …and more exclusive handpicked collections.
2. Are all your sarees authentic? ▼
Yes, 100%! We source directly from skilled weavers and trusted suppliers.
Our Silkmarked sarees carry the official Silk Mark Certification for guaranteed authenticity.
Ordering & Payments
3. How can I place an order? ▼
Browse our collection, select your favorite saree, click “Add to Cart”, and proceed to Checkout.
Pay securely via credit/debit cards, UPI, net banking, or wallets.
4. Do you offer Cash on Delivery (COD)? ▼
Yes, COD is available only on selected collections within India.
For high-value exclusive sarees or non-COD collections, full advance payment is required for order processing.
Shipping & Delivery
5. Do you ship internationally? ▼
Yes! We ship pan India and worldwide.
International Shipping Policy:
- Customers must bear international shipping charges and any paperwork/customs charges.
- Alternatively, you can arrange delivery to a contact in India (family, friends, or known associates) who can coordinate the collection for you.
- Full payment is required for order processing.
- We will share tracking details once your order is shipped.
6. How long will it take to receive my saree? ▼
Dispatch Time:
For ready sarees: 2–3 days.
For sarees that require dyeing, embroidery, printing, or customization: 4–20 days, depending on multiple factors such as labor availability, raw materials, weather conditions, and logistics partners.
Possible Delays: During peak seasons like festivals or promotional offers, dispatch may take longer due to a high volume of orders.
Location-Based Delivery Time: Final delivery time after dispatch may vary depending on how far your address is from city limits and if your area is categorized as sensitive or restricted by courier partners. Such areas may experience longer transit times.
Commitment: We strive to stick to our timelines. If there’s any change, you will be notified via your registered email or phone number.
Delivery After Dispatch:
Within India: 3–7 working days.
International: 7–14 working days (depending on customs clearance).
For ready sarees: 2–3 days.
For sarees that require dyeing, embroidery, printing, or customization: 4–20 days, depending on multiple factors such as labor availability, raw materials, weather conditions, and logistics partners.
Possible Delays: During peak seasons like festivals or promotional offers, dispatch may take longer due to a high volume of orders.
Location-Based Delivery Time: Final delivery time after dispatch may vary depending on how far your address is from city limits and if your area is categorized as sensitive or restricted by courier partners. Such areas may experience longer transit times.
Commitment: We strive to stick to our timelines. If there’s any change, you will be notified via your registered email or phone number.
Delivery After Dispatch:
Within India: 3–7 working days.
International: 7–14 working days (depending on customs clearance).
7. How is my saree packaged? ▼
We pack all sarees in protective covers and secure boxes to ensure they arrive in perfect condition.
Returns, Replacements & Refunds
8. What is your return/replacement policy? ▼
We accept returns or replacements only if you receive the wrong product or a damaged product.
Important Conditions:
- You must raise the complaint within 24–48 hours of receiving the parcel.
- Mandatory Proof: A 360° unboxing video from parcel opening to showing the product and any damage. Without an unboxing video, complaints cannot be registered.
- The unboxing video will be evaluated, and approval/disapproval will be communicated via your registered email or phone number.
- If approved, the customer must ship the saree back within 48 hours of approval, covering the shipping cost themselves (up to ₹100 per order).
- Please avoid using expensive courier partners to minimize your return shipping cost.
- As compensation, a discount coupon of ₹100 will be issued for the next purchase, valid for 3 months.
- No exchange or refund is provided for pre-booking orders or bulk orders.
- No Returns for Subjective Reasons: Slight color variations may occur due to lighting or digital photography. Returns/replacements will not be accepted for this reason or for subjective quality perceptions.
- Handloom Saree Note: Minor thread pulls or threads coming out are common in handloom sarees and are not considered defects. No return, refund, or replacement will be processed for this reason.
9. How do I raise a complaint? ▼
Email us at indianvogue1@gmail.com with your order number, issue details, and the mandatory unboxing video.
Product Care
10. How do I care for my silk saree? ▼
- Dry clean only.
- Store wrapped in a muslin cloth in a cool, dry place.
- Avoid prolonged direct sunlight.
Contact & Support
12. How can I contact My Indian Vogue? ▼
📧 Email: indianvogue1@gmail.com
📱 WhatsApp Only: +91-9380809394
📍 Location: Bangalore, India
📱 WhatsApp Only: +91-9380809394
📍 Location: Bangalore, India
13. Do you have a physical store? ▼
We are currently online-only, but occasionally host exclusive saree showcases in Bangalore.
Follow us on Instagram & Facebook for event updates.
Why Choose My Indian Vogue?
14. What makes My Indian Vogue special? ▼
- 100% Authentic Sarees with Silk Mark Certification for Silkmarked Collection
- Exclusive handpicked designs
- Pan-India & International delivery
- Transparent and fair policies
- Friendly, responsive support team
