Terms and Condition

Welcome to www.myindianvogue.com ("Website"), owned and operated by Indian Vogue ("we", "us", or "our"). By using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

Eligibility

By using this website, you confirm that you are:

  • At least 18 years of age, or accessing the website under the supervision of a parent or legal guardian.
  • Legally capable of entering into a binding contract under the Indian Contract Act, 1872.

Account Registration

To access certain features, you may be required to register an account. You agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate your account if any information is found to be false or misleading.

Product Information & Pricing

  • All products, descriptions, images, and prices listed are subject to change without notice.
  • We make every effort to ensure product accuracy, but we do not guarantee that descriptions, images, or prices are error-free.
  • Prices are in INR (Indian Rupees) and include applicable taxes unless specified otherwise.

Orders and Payments

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel any order due to product unavailability, pricing errors, or payment issues.
  • Payments are processed securely via Razorpay and other trusted payment gateways. We do not store your payment information.

Shipping and Delivery

  • We ship across India. Delivery timelines may vary depending on the location and logistics provider.
  • Estimated delivery timelines are between 3 to 15 days in general for most products.
  • For Pure Silk Sarees, Modal Silk Sarees, Dyeable Sarees, and Embroidery Sarees – the dispatch time may range from 3 to 30 days, depending on factors such as weaver/manufacturer availability, weather conditions, resources availability, raw material sourcing, and logistics.
  • Delays due to unforeseen circumstances (e.g., natural disasters, strikes, or pandemics) are beyond our control, and we will keep you informed in such cases.

Return and Exchange Policy

  • Returns and exchanges are accepted only for damaged, defective, or incorrect products.
  • A complete unboxing video is mandatory (within 24 hours of product delivery) to raise a return or replacement request. The video must clearly show the sealed package being opened in one continuous shot, without any cuts or edits.
  • Return requests must be initiated within 24 hrs of receiving the product with unboxing video proof by emailing us at enquiries@myindianvogue.com with your order ID and the unboxing video.Products must be unused, unwashed, and returned in their original packaging with all tags intact.
  • Returns or exchanges may be denied if:

  1. The unboxing video is not provided.
  2. The product appears to have been used, altered, or tampered with.
  3. The request is raised within the 1-day  window of product receipt.

  • Customized, pre-ordered, or sale items are not eligible for return or exchange under any circumstances.
  • We reserve the right to approve or deny any return/exchange request based on the evidence provided.

Intellectual Property

  • All content on this website, including images, designs, logos, product listings, and text, are the intellectual property of My Indian Vogue.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
  • Errors or inaccuracies in product listings or content.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in [Bangalore, India].

Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website constitutes acceptance of the revised terms.

Contact Us

For any queries regarding these Terms and Conditions, please reach out to us at:

📧 Email: enquiries@myindianvogue.com